Salesforce Agentforce Operations Targets the Workflow Problem Behind Enterprise AI Salesforce is tackling a problem many AI pilots expose quickly: the model is not always the bottleneck. VentureBeat reported on May 1 that Salesforce launched Agentforce Operations, a workflow platfor... AI Agents Enterprise AI SaaS Salesforce Workflow Automation May 1, 2026 News
Salesforce launches Headless 360 to make CRM workflows callable by AI agents Salesforce used its TDX developer event to introduce Headless 360 , a major architectural shift that exposes core Salesforce capabilities as APIs, MCP tools, and CLI commands. In practical terms, this... AI agents API Economy CRM Enterprise Software Salesforce Apr 17, 2026 News